Due to sanitary precautions, Our Lashes, Femme Luxe Wigs, Bundles and Closures are not eligible for returns or refunds! NO EXCEPTIONS
If a product is defective or damaged, you must notify us via email (info@femmeluxeex.com) WITHIN 48 hours of receiving your order. You must submit your order number along with a picture of defective product. If product deemed damaged, a replacement will be sent at no additional cost.
*Sale items, which includes items sold with a promotional code or marked down in price, are final sale*